Shipping costs (islands excluded) 0.99€ (for orders over 25€)
Ducray Neoptide Expert Anti-Hair Loss Serum
Dual-action serum that works on chronic hair loss in men and women.
Prevents hair loss and stimulates physiological growth. Helps improve anchoring. Adds volume and density.
100% Authentic Product
Insure your shipment for only €5.00
Pay on delivery directly in cash.
Easy and fast returns within 7 working days.
Select Priority Shippingin checkout: your package will be prepared first!
DUCRAY
NEOPTIDE EXPERT
Serum against hair loss.
- Anchorane, milk thistle extract, a natural-origin active ingredient and patented**, helps stimulate the physiological growth of hair and promotes their retention within the follicle thanks to its anchoring properties. Additionally, anchorane helps activate the natural production of keratin K75 for stronger, denser, and more resistant hair.
- Lespedeza, a natural-origin active ingredient and patented**, helps normalize the hair cycle to prevent hair loss.
- Massage, combined with mangalidone, helps improve superficial microcirculation, metabolic activity, and hair anchoring to the scalp.
**Registered patent.
Fresh and non-sticky serum. Helps with styling and combing.
This serum has been specifically tested as an accompanying product to reference topical pharmacological treatments, on the areas taken and implanted during hair transplantation. It can be used alone or in conjunction with topical pharmacological treatment. Formulated to minimize the risk of allergic reactions.
Directions for use
Spray the dispenser on the bottle and shake well before use. Use the spray for both bottles.
Hair loss: apply once a day with 8 sprays on the entire damp or dry scalp (2 sprays per line: center, right side, left side, and back). Massage with fingertips to promote product penetration. Do not rinse.
Hair transplant: from 15 days before up to the day of transplantation, apply 8 sprays on the entire damp or dry scalp. Allow to penetrate by gently massaging. 4 days after transplantation, apply 8 sprays on a gauze and dab on the transplant area for 15 days. After complete healing, apply 8 sprays with fingers on the transplant area. Massage gently. Daily dermocosmetic treatment to be continued for at least 9 months.
Components
Water (aqua), denatured alcohol, isopropyl alcohol, PEG-6, hexylene glycol, pentylene glycol, butylene glycol, citric acid, Lespedeza capitata flower/leaf/stem extract, manganese PCA, polyacrylate-13, polyisobutene, polysorbate 20, Silybum marianum fruit extract, sodium dilaura midoglutamide lysine, sodium phytate, sorbitan isostearate.
Precautions
Flammable product. Avoid contact with eyes. For external use only.
Storage
Shelf life after opening: 12 months.
Format
2 vials of 50 ml each.
Code IT012743
| manufacturer | DUCRAY (Pierre Fabre It. SpA) |
|---|---|
| Disponibile in 24/48 ore | No |
| Lattosio | No |
| Glutine | No |
| Condizioni di Conservazione | NON DICHIARATO/NON DISPONIBILE |
| Validità Confezione Integra | NON DICHIARATO O INDISPONIBILE |
| Validità Confezione Aperta | 12 MESI |
Frequently Asked Questions
Can I order a medication prescribed by my doctor?
Unfortunately, it is not possible to purchase prescription medications on the website.
Can I order a product that is out of stock?
Yes, you can order it if it is available from the warehouses we source from and have it available within half a day.
How can I know if my order was successful?
You will receive an order confirmation email at the email address you provided in the cart. If you created an account on the Pillola Store website, you will find all the details of your order in the "My Account" area under "Recent Orders".
How much does payment cost?
If you choose to pay with a credit card or PayPal, there are no additional payment fees. However, if you prefer to pay cash on delivery, there is an additional cost of €4.00, which will be added to the total order amount. You can then pay the total amount in cash to the courier upon delivery. For bank transfer payments, there are no additional costs in the order, but your bank may apply its usual transfer fee.
How can I know when my order will arrive?
You can track your order shipment using the tracking code you will receive via email. The courier will make two delivery attempts, after which the package will be stored at the nearest GLS office. In this case, you will need to pick up the package from the office to avoid the order being returned to us and incurring additional costs.
Can I return a product?
Of course, if you are not satisfied with a product, you can return it within 14 days from the delivery date. If you wish to return a product, you can send back the unopened, unused, and undamaged product. For the shipment, you can choose a courier of your choice at your expense, send it back to us, and once the product's condition has been checked, the product amount will be refunded. If the returned product is not in perfect condition, the product amount cannot be refunded. Shipping costs for the original order will not be refunded. In case of delivery errors, the return will be completely at our expense.
Can I expedite the shipping of the product?
Of course! With Priority Shipping, your package will be prepared before others, reducing the processing time of your order.
How does it work?
Your order will have priority in preparation compared to others.
This means that it will be processed more quickly, reducing the processing time.
The courier delivery time remains the same, but you may receive your package faster than with standard shipping thanks to the preparation priority.
Add Priority Shipping to your order to guarantee faster processing!
The supplement for priority shipping is €5.
Shipping Methods
GLS Express Courier for Pickup/Delivery Service
The partnered courier GLS will collect the goods purchased on pillolastore.com from the OMEOSEI Srl warehouse. The delivery address is specified during the order confirmation (checkout) by the customer. Please fill in the destination details correctly to avoid failed deliveries or storage issues.
Shipping Costs
Shipping costs are €0.99 for orders over €25 and €5.99 for orders below €25. Please note that shipments are not insured. If you wish to have insured shipping, you need to check the "Insured Shipping" option available on the payment page, under the "Additional Costs" section. The surcharge for insured shipping is €5.
All products available for purchase on the site can also be ordered and picked up directly at the PillolaStore headquarters at Via Tre Settembre 73/75, Dogana - 47891 Republic of San Marino (RSM). At the time of pickup, you can pay in cash, by debit card, or by credit card.
Priority Shipping
With Priority Shipping, your package will be prepared before the others, reducing the processing time of your order.
How does it work?
Your order will have priority in preparation compared to the others. This means that it will be processed more quickly, reducing the processing time. The courier delivery time remains the same, but you may receive the package faster than with standard shipping thanks to the preparation priority.
Add Priority Shipping to your order to guarantee faster processing!
The supplement for priority shipping is €5.
Order Fulfillment Times
If all products are available in stock, delivery will take place within 3 working days. For products not in stock or with partial availability, delivery generally takes place within 5 working days.
For more information, contact Customer Support by writing to [email protected] or via WhatsApp message.
Shipping and Delivery Methods
Shipping will be carried out on behalf of the customer by the partnered courier GLS, which will collect the goods from the OMEOSEI Srl warehouse and deliver them to the address provided at the time of the order.
Delivery does not include prior notice and is made only on working days. In case of absence at the time of delivery, you will receive an email to reschedule the delivery; if the courier is not contacted to arrange a new delivery, they will attempt a second delivery on the day following the first attempt.
